Private Jet FAQ: Important and frequently Questions and answare

Embarking on a private jet journey is an experience like no other. It’s an unparalleled blend of luxury, convenience, and privacy that opens the door to a world of travel opportunities. Whether you’re a seasoned private flyer or contemplating your first private jet charter, you’re likely to have a few questions. Our comprehensive FAQ is designed to address the most important and frequently asked questions about private jet travel.

Private jet travel provides a unique perspective on flying, a departure from the common experience of commercial flights. With a private jet, you’re not just a passenger—you’re a privileged guest, capable of customizing your travel experience down to the smallest detail. From choosing the aircraft that best suits your needs, to selecting your desired departure times, and even picking your in-flight menu, private jet travel truly puts you in control.

But the allure of private jet travel doesn’t end with luxury and personalization. It’s also about efficiency, privacy, and flexibility. You might wonder about the process of booking a private jet, the range of aircraft available, how to compare costs, or what happens if you need to change your plans. This FAQ aims to dispel your doubts and provide clear, concise answers to ensure a smooth, comfortable journey. Step into the world of private jet travel, and discover the ultimate in airborne luxury.

Private Jet FAQ: Important and frequently Questions and answare

Traveling by private aircraft, such as a helicopter, is an exquisite experience that also comes with its own set of rules and regulations. One of the key requirements for all passengers is to have valid identification documents. Regardless of the type of flight, whether it’s domestic or international, a valid passport or European identity card is necessary. It’s crucial to ensure that your documents are up-to-date and ready before embarking on your journey.

Where to Check-In and Get Customer Assistance?

The Monacair desk locations at the Nice Côte d’Azur Airport – Terminal 1 and Monaco Heliport are designated spots for check-ins and customer assistance. Here, passengers will receive their boarding passes and get any queries addressed. For smooth check-in and boarding, it’s advisable to arrive at the desk location in good time. Depending on the flight, certain customs or regulations may apply, and passengers should be prepared to comply with these to ensure a hassle-free journey.

Age restrictions for passengers on a helicopter flight are typically lenient, with no specific age limit set. However, special requirements may be put in place to ensure the safety and comfort of all passengers. For instance, there may be weight restrictions or specific policies for passengers who are pregnant or have mobility issues or heart conditions. It’s recommended to consult with the flight provider for detailed information about such specifications.

How Many Passengers and Luggage Can a Helicopter Carry?

The number of passengers allowed in a helicopter largely depends on the specific model of the aircraft. Usually, helicopters can carry between three to eight passengers, excluding the pilot. With regards to luggage, each flight comes with its specific allowance. Any extra luggage may be subject to additional charges or policies, which should be clarified with the service provider.

What Are the Policies on Delays, Cancellations, and Payments?

The airline’s policy on delays and cancellations, rates and payments, shared seats, online payment security, and group discounts are other important considerations. Group rates typically start above six passengers, but this can vary depending on the service provider. Ensuring that you have a clear understanding of these policies will undoubtedly enhance your private flight experience.

Mandatory documents A valid passport or European identity card is required for any type of flight.

Note that for any flight departing from or arriving in Monaco, Monegasque residence cards or driving licenses are not accepted. Foreign nationals wishing to stay in the Principality for less than three months require a passport and, in some cases, a visa may be required.

For more information, please visit https://www.monte-carlo.mc/it/turismo/formalita/

Monacair desk locations NICE CÔTE D’AZUR AIRPORT – TERMINAL 1

Traveling by private aircraft, such as a helicopter, is an exquisite experience that also comes with its own set of rules and regulations. One of the key requirements for all passengers is to have valid identification documents. Regardless of the type of flight, whether it’s domestic or international, a valid passport or European identity card is necessary. It’s crucial to ensure that your documents are up-to-date and ready before embarking on your journey.

The Monacair desk locations at the Nice Côte d’Azur Airport – Terminal 1 and Monaco Heliport are designated spots for check-ins and customer assistance. Here, passengers will receive their boarding passes and get any queries addressed. For smooth check-in and boarding, it’s advisable to arrive at the desk location in good time. Depending on the flight, certain customs or regulations may apply, and passengers should be prepared to comply with these to ensure a hassle-free journey.

Age restrictions for passengers on a helicopter flight are typically lenient, with no specific age limit set. However, special requirements may be put in place to ensure the safety and comfort of all passengers. For instance, there may be weight restrictions or specific policies for passengers who are pregnant or have mobility issues or heart conditions. It’s recommended to consult with the flight provider for detailed information about such specifications.

The number of passengers allowed in a helicopter largely depends on the specific model of the aircraft. Usually, helicopters can carry between three to eight passengers, excluding the pilot. With regards to luggage, each flight comes with its specific allowance. Any extra luggage may be subject to additional charges or policies, which should be clarified with the service provider.

The airline’s policy on delays and cancellations, rates and payments, shared seats, online payment security, and group discounts are other important considerations. Group rates typically start above six passengers, but this can vary depending on the service provider. Ensuring that you have a clear understanding of these policies will undoubtedly enhance your private flight experience.

NICE CÔTE D’AZUR AIRPORT – TERMINAL 2

Nice Côte d’Azur Airport (NCE) is an international airport located in Nice, France. It is the third busiest airport in France and serves as a key portal for travelers looking to explore the stunning French Riviera (Côte d’Azur). Terminal 2 is one of the two passenger terminals at the airport. It offers a range of facilities and services to ensure a comfortable journey for passengers. Here’s what you need to know about Terminal 2:

1. Facilities: Terminal 2 is well-equipped with various facilities for travelers. These include a vast selection of dining options, from quick snacks to sit-down restaurants, numerous shopping outlets offering everything from luxury goods to travel essentials, and duty-free shops for international travelers.
2. Services: There are a range of services available in Terminal 2 including car rental agencies, currency exchange, ATMs, luggage storage and wrapping, as well as assistance for passengers with reduced mobility.
3. Airlines: Terminal 2 serves a number of airlines. Be sure to check your ticket or with your airline to make sure you arrive at the correct terminal.
4. Transportation: There are several options to get to and from Terminal 2. This includes taxis, car rental services, and public transport options like buses and trains. The airport also offers a shuttle service that connects Terminal 2 with Terminal 1.
5. COVID-19 measures: In response to the COVID-19 pandemic, Nice Côte d’Azur Airport has implemented a number of health measures to protect the safety of passengers. These include the mandatory use of face masks, installation of hand sanitizing stations, and reinforced cleaning procedures.

Before heading to the airport, it’s recommended to check the latest flight information and any travel advisories related to COVID-19. Safe travels!

MONACO HELIPORT MAP

Check-in

deadlines Passengers are required to be at the Albacityrours.com desk or the takeoff location:

20 minutes before departure time at Nice Côte d’Azur airport 15 minutes before departure time at Monaco heliport 10 minutes before departure time at any other location In case of delay, clause 9 of the Terms & Conditions will apply.

4. Pickup time When a driver service is included in your booking, passengers are asked to be punctual at the pickup, by presenting themselves at the meeting point at least 5 minutes before the pickup time.

After this time, Albacityrours.com’s driver will not be able to wait and passengers will have to make their own way to their departure location.

Albacityrours.com declines any responsibility in case of delay of the passenger to the pickup location, intense traffic jams or unforeseen events that could delay the helicopter’s departure or arrival time.

Customs or regulations

For more information, please refer to https://www.iatatravelcentre.com/.

PASSENGERS Age restrictions There is no age limit, but there are special requirements:

Children under 2 years old must sit on an adult’s lap (at least 1 adult per infant) Children under 18 must be accompanied by an adult (at least 1 adult per plane) For adults over 80 and pregnant women, we recommend consulting a healthcare professional before booking. Height restrictions The height limit is set at 2m10 (6’8″). For tall passengers, we recommend paying particular attention to the rotor blades when approaching the helicopter.

Weight restrictions

The weight limit is 120 kg per passenger.

Pregnancy Pregnant

Women can fly, but we recommend consulting a healthcare professional before booking if you have doubts.

Mobility issues

Our staff can assist you into the helicopter and will carry your wheelchair to and from the Heliport while you fly.

You must be able to sit in one of the helicopter’s seats with your legs folded.

Please contact Albacityrours.com at least 48 hours before departure.

Heart conditions

We advise passengers with a heart condition to consult a healthcare professional before booking.

How many passengers are there in a helicopter?

For private bookings, passengers are those who are part of your booking request. The maximum number is determined by the helicopter’s capacity, which depends on the model.

For shared bookings or seats, the number of passengers depends on the number of people who have booked a similar flight.

LUGGAGE

Maximum size and weight The maximum dimensions are 60 X 45 X 25 cm. The maximum weight is 21 kg.

We recommend using soft luggage. Luggage limit Albacityrours.com allows one standard luggage (maximum weight and dimensions in the previous question) and one small handbag (handbag, briefcase) per person.

Extra luggage policy

Extra luggage is subject to feasibility and is not applicable for online bookings. For any flight, extra luggage will be charged €70 per bag (€80 during the Grand Prix periods from the previous Wednesday to the following Tuesday) if it is acceptable inside the helicopter. If the number of extra luggage requires Albacityrours.com to operate a second helicopter, the cost of the additional helicopters required will be borne by the Passenger.

The passenger undertakes to communicate to Albacityrours.com at least 24 hours in advance any information requiring special attention (fragile or oversized luggage, stroller, pets, etc.) and to bear the additional cost resulting.

DELAY AND CANCELLATION

Policy Please refer to our Terms & Conditions.

Cancellation due to weather conditions In case of flight cancellation by Albacityrours.com due to bad weather conditions, the ticket is turned into a credit note. The flight can be rescheduled at a later date and time within a limit of 3 months. Beyond 3 months, the ticket will be fully refunded.

RATES AND PAYMENTS

Rates For helicopter transfers, Albacityrours.com uses three different types of rates. PRIVATE The displayed price is valid for an entire helicopter, regardless of the number of passengers on board.

This rate is always available. Flights booked with this rate are flexible and refundable as described in our Terms and Conditions.

SHARED

The displayed price is valid for an entire helicopter, regardless of the number of passengers on board. Customers choosing this rate accept that the empty seats will be put on sale for other potential passengers. This rate is available only on specific routes and will not appear if the chosen helicopter is at maximum passenger capacity.

In exchange for sharing their flight with other passengers, customers choosing this option enjoy two advantages: A significant discount compared to the Private rate A potential refund based on how many empty seats are sold The flight is non-flexible and non-refundable as described in our Terms and Conditions.

SEATS

The displayed price is determined by the number of passengers. The number of passengers influences the price. This rate is only available if another customer has chosen the Shared rate on the same route and requested date. Customers choosing this rate accept to board another customer’s flight and to depart at a time that may or may not differ from their requested departure time.

The flight is non-flexible and non-refundable as described in our Terms and Conditions. Online payment VS Online quote Albacityrours.com allows online bookings to or from over 600 locations. For custom locations selected via Google Maps, flights are subject to feasibility and rates are estimated based on the GPS coordinates selected by the customer. For such requests, online payment is disabled and Albacityrours.com will respond with a quote as soon as possible.

Online payment security

Albacityrours.com uses Stripe for both online payments and phone or email payments.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To achieve this, we use best-in-class security tools and practices to maintain a high level of security at Stripe.

More information at https://stripe.com/docs/security/stripe

Group discounts Group rates start above 6 passengers.

If you’re interested in finding out more or booking a group, contact our booking department by phone or using our contact form.